Privacy Policy
At Roads to Sea Guided Tours, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We collect personal information to provide you with the best possible experience. The types of information we may collect include:
- Personal Information: Name, email address, phone number, and other details you provide when booking a tour or contacting us.
- Technical Information: IP address, browser type, device information, and other data collected through cookies and similar technologies.
- Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and links clicked.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings and provide our services.
- To communicate with you about your tour, respond to inquiries, and provide customer support.
- To improve our website and services by analyzing user behaviour through tools like Google Analytics.
- To deliver personalized advertisements and measure the effectiveness of our marketing campaigns using tools like the Facebook Pixel.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect data for analytics and advertising purposes.
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. This data helps us improve our services and optimize the user experience. To comply with PIPEDA, we anonymize IP addresses and do not collect personally identifiable information through Google Analytics.
- Facebook Pixel: We use the Facebook Pixel to deliver targeted advertisements and measure the effectiveness of our marketing campaigns. This tool collects data about your interactions with our website and may link it to your Facebook account.
You can manage your cookie preferences or opt out of tracking by adjusting your browser settings or using tools like Cookiebot.
4. Consent
By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
- We will always obtain your consent before collecting, using, or disclosing your personal information for purposes beyond those described here.
- You have the right to withdraw your consent at any time by contacting us.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or serving you, such as:
- Analytics providers (e.g., Google Analytics).
- Advertising platforms (e.g., Facebook).
These third parties are required to handle your data in compliance with applicable privacy laws.
6. Your Rights
Under PIPEDA, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Withdrawal of Consent: You can withdraw your consent for us to use your personal information at any time.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us using the details provided below.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@roadstosea.com
- Phone: 1-506-850-7623
Last Updated: 24th July, 2025