FAQ
We want to make sure your tour is the very best experience. If your question isn't answered below, please reach out to us and ask away!
Bookings
What types of tours do you offer?
We offer a variety of tours that showcase the beauty and culture of New Brunswick, including:
- Private Tours: Fully customizable experiences tailored to your group’s interests.
- Small Group Tours: Intimate tours open to the public, with a maximum of 7 people per group.
- Specialty Tours: Unique experiences like the Shorebird Migration Tour, Lobster Wrestling 101, and more.
When days are you available for tours?
We are open 7 days a week from early May to October.
What if I need to cancel my tour?
We understand that plans can change. Our cancellation policy is as follows:
Private Tours:
- 50% of the booking fee is non-refundable.
- For single-day private tours, cancellations made less than 72 hours before the tour departure are non-refundable.
- For multi-day private tours, cancellations made less than 14 days before the tour departure are non-refundable.
Open-to-the-Public Tours:
- 50% of the booking fee is non-refundable.
- Cancellations made less than 72 hours before the tour departure are non-refundable.
General Terms:
- Cancellations made more than 72 hours before the tour departure are eligible for a full refund (excluding the non-refundable portion of the booking fee).
If you need to cancel or reschedule, please contact us as soon as possible.
Can I customize my tour?
Absolutely! Our private tours are fully customizable to suit your interests, schedule, and group size. We’ll create a personalized itinerary just for you. Ideal for enthusiasts, organizations, and corporate groups.
How do I book a tour?
Booking is easy! Click the button in the top-right corner of our website to select your desired tour, date, and group size, and complete the payment process. If you have any questions or need assistance, feel free to contact us directly.
How do I choose which tour to do?
Ah, now that can be trickier! If you aren’t sure which is the best option for you, shoot us an email and we’ll be happy to let you know our recommendation.
Logistics
Are your tours suitable for all ages?
Due to safety regulations, children under the age of five are not permitted on tour. For children ages 6-12, however, we have a Bay of Fundy Nature Club Card where recipients are challenged to accomplish ten different tasks throughout the day based on age appropriate learnings, i.e. trivia questions, finding a specific kind of seaweed (once they learn about the different types), finding a stone with two colours, building an Inukshuk (rock person) on the beach, etc. At the end of the day, when the Bay of Fundy Nature Club Card member has completed all ten tasks, they will receive a prize!
Do you offer pick-up and drop-off services?
Due to safety regulations, children under the age of five are not permitted on tour. For children ages 6-12, however, we have a Bay of Fundy Nature Club Card where recipients are challenged to accomplish ten different tasks throughout the day based on age appropriate learnings, i.e. trivia questions, finding a specific kind of seaweed (once they learn about the different types), finding a stone with two colours, building an Inukshuk (rock person) on the beach, etc. At the end of the day, when the Bay of Fundy Nature Club Card member has completed all ten tasks, they will receive a prize!
Is the “Hopewell Rocks & Bay of Fundy” Coastal Tour physically demanding?
Yes! We offer pick-up and drop-off services within the Moncton area on our shuttle bus.
What should I wear?
This is a very active tour, and all guests must have the ability to get in and out of the vehicle frequently, as well as walk at a normal to brisk pace if and when necessary. There are stairs at 2 of the main attractions, although there are viewing platforms and benches available for those guests unable to navigate the stairs in the allotted time given. There are bumpy sections of road along our route. In order to safely deliver this one-of-a-kind tour in the time allowed by the tides, all guests must have these abilities. It is an amazing tour day, but a very full and active day. Due to liability issues, we cannot accommodate guests who wish to remain in the vehicle during scheduled stops.
What if it rains?
Although arrangements for meals (i.e., where we’ll dine) are part of some tours, meal costs and any extra fees are extra. They are calculated and applied per person, over and above the basic tour price, depending upon tour occupancy.
Are meals included in the tour price?
All tours operate 7 days a week, rain or shine. If bad weather means we’re unable to get out and walk in designated areas, we’ll augment the tour by adding extra sites into the scenic drive itinerary.
Are there boat rides on your coastal tour?
There are no boat rides involved in our coastal tour. This is a land-based coastal tour.
Do you allow smoking on tour?
Smoking is not permitted in the vehicle. Guests may smoke in designated smoking areas, however it is not possible to smoke at all stops as this would affect our tour times. We do request guests refrain from throwing cigarette butts on the ground. We can supply tinfoil for guests to butt and wrap their cigarettes for disposal in waste receptacles.
Still Got Questions?
We’re here to answer any questions and help you plan your perfect adventure!
If you didn’t find the answer you were looking for, don’t hesitate to get in touch.
We’re always happy to help you plan your Roads to Sea experience!