FAQ
We want to make sure your tour is the very best experience. If your question isn't answered below, please reach out to us and ask away!
Bookings
When do tours operate?
Our regular tour season runs from May 1 through October 31. Select specialty tours and private bookings may be available outside of these dates—please contact us to inquire.
Where do tours depart from?
The Low & High Tide Hopewell Rocks & Bay of Fundy Tour and the Hopewell Rocks Tour Shuttle depart from:
Hyatt Place Moncton Downtown
1000 Main Street
Moncton, New Brunswick
E1C 1H4
For private tours, we offer pickup directly from your accommodation, as long as it is within the Greater Moncton area (Moncton, Dieppe, or Riverview).
Is there a minimum number of guests required for a tour to run?
Yes. Both our Low & High Tide Hopewell Rocks & Bay of Fundy Tour and Hopewell Rocks Tour Shuttle require a minimum of 2 guests to operate.
Private tours can operate with a minimum of 1 guest.
What are your cancellation terms?
Tours must be paid in full to reserve your space.
- Cancellations made 30 days or more before your tour receive a full refund.
- Cancellations made less than 30 days before your tour receive a 50% refund (50% becomes non-refundable).
- Cancellations made within 72 hours of the tour are non-refundable.
This policy reflects the high demand for our tours and the advance planning required to reserve vehicles, staff, and time specifically for you.
What are the tour times?
Tour times vary by date and tour type. Tours that include Hopewell Rocks are scheduled around daily tide times, so departure times change from day to day.
When you click “Book Now,” your exact departure time will be shown.
- The Low & High Tide Hopewell Rocks & Bay of Fundy Tour returns approximately 8.5–9 hours after departure.
- The Hopewell Rocks Tour Shuttle returns approximately 4.5–4.75 hours after departure.
Do you offer gift certificates?
Yes. Gift certificates are available and make a great gift for birthdays, holidays, and special occasions. They can be purchased online through our website.
Logistics
What if it rains?
Tours operate rain or shine. Maritime weather can change quickly, and a little rain often adds to the dramatic beauty of the Bay of Fundy! If conditions make certain walks unsafe or unpleasant, we’ll adjust the day by adding more scenic driving, viewpoints, and storytelling stops.
How should we dress for the “Hopewell Rocks & Bay of Fundy” Coastal Tour?
Dress for the outdoors:
- Comfortable, sturdy footwear you don’t mind getting dirty
- Layers for changing temperatures
- An all-weather jacket or windbreaker
Bay of Fundy weather can be unpredictable—even in July and August—so being prepared makes your day much more enjoyable.
What should I bring with me?
We recommend bringing:
- Water bottle
- Sunscreen and hat
- Weather-appropriate clothing
- Camera or phone for photos
- Any personal medication or mobility aids you require
Is the “Hopewell Rocks & Bay of Fundy” Coastal Tour physically demanding?
This is an active, adventure-style tour. Guests must be able to:
- Get in and out of the vehicle multiple times
- Walk at a steady pace on uneven terrain
- Navigate stairs at some locations
Viewing platforms and benches are available at certain stops, but due to tight tidal timing and safety requirements, guests must participate in scheduled stops. This tour is not suitable for those who need to remain in the vehicle for extended periods.
If these requirements fall outside what a guest is comfortable or able to do, we strongly recommend booking a private tour, which can be customized to match individual mobility levels, pacing needs, and comfort preferences.
Are washroom stops available?
Yes. Washroom breaks are built into the day at planned stops whenever facilities are available. While some rural areas have limited services, we are typically never more than one hour away from the next washroom stop.
Are children allowed on tour?
For safety reasons, children five (5) and under are permitted on private tours only.
Children ages 6–12 are welcome on public and private tours and can take part in our Bay of Fundy Nature Club! Each child receives a personalized Bay of Fundy Card with their name on it and completes 10 fun, age-appropriate challenges throughout the day—such as identifying seaweed, spotting special stones, and answering trivia based on what they are learning along the way. At the end of the tour, they earn a prize.
For both public and private tours, parents or guardians must provide proper car seats or booster seats in accordance with New Brunswick laws.
Are meals included in the tour price?
For the Low & High Tide Hopewell Rocks & Bay of Fundy Tour, meal arrangements are included, but the cost of the meal is not. Dining stops are scheduled around tide times and reserved in advance. Guests pay directly at the restaurant.
For the Hopewell Rocks Tour Shuttle, meals are not arranged. Guests may bring a lunch and/or use part of their 2.5 hours at Hopewell Rocks to dine at the on-site restaurant during their free time.
Can you accommodate dietary restrictions?
Yes—please let us know about any allergies, sensitivities, or dietary restrictions at the time of booking. This information is required so we can notify the restaurant in advance whenever possible.
Do you allow smoking on tour?
Smoking is not permitted in the vehicle. Guests may smoke only in designated areas at certain stops. Please respect others and the environment and never discard cigarette butts on the ground.
Can I bring pets?
Pets are not permitted on public tours. They may be allowed on private tours by prior arrangement, depending on the size of the animal and safety considerations.
Is tipping expected?
Tipping is not required but is always appreciated if you feel your guide provided exceptional service.
Still Got Questions?
We’re here to answer any questions and help you plan your perfect adventure!
If you didn’t find the answer you were looking for, don’t hesitate to get in touch.
We’re always happy to help you plan your Roads to Sea experience!